Frequently Asked Questions
Everything you need to know about our meal prep, delivery, and ordering process.
Do you deliver to my area?
We deliver within a 45-mile radius of our San José kitchen at 5475 Snell Ave. This covers San José, Sunnyvale, Santa Clara, Cupertino, Mountain View, Palo Alto, Milpitas, Fremont, Newark, Hayward, Union City, Campbell, Los Gatos, Saratoga, Morgan Hill, Gilroy, Hollister, Watsonville, Santa Cruz, Capitola, Scotts Valley, San Francisco, Daly City, South San Francisco, San Mateo, Redwood City, Foster City, Burlingame, Oakland, San Leandro, and more. If you're unsure, just ask!
Can I order same-day?
Yes! Pickup orders are ready in about 1 hour. Delivery takes about 1 hour and 45 minutes. Select "ASAP" at checkout for even faster service — no rush fees, ever.
Are your meals macro-friendly?
Absolutely. Every meal comes with a detailed macronutrient breakdown — calories, protein, carbs, fat, fiber, and sugar. Check our Macro Calculator page for full nutrition info on every protein, carb, and veggie option.
Do you use butter or cooking oils?
No. We use only non-stick olive oil cooking spray. We do not use butter, seed oils, or any other cooking oils. Our food is prepared as clean as possible.
How long do the meals last?
Meals stay fresh for 4–5 days refrigerated. We recommend freezing any meals you won't eat within that window. All meals reheat great from frozen.
Is there a minimum order?
No minimums! Order a single meal or stock up with a pack. We also offer subscription plans — Bronze, Silver, and Gold — for regular customers who want weekly deliveries at a discount.
Can I customize the protein in my meal packs?
Yes. When ordering a meal pack, use the NOTES section at checkout to specify which proteins you'd like in each meal. We'll do our best to accommodate your request.
Are you a restaurant?
We're a "ghost kitchen" — a professional commercial kitchen focused on meal prep and delivery. However, walk-in orders are welcome! Stop by 5475 Snell Ave during business hours.
How should I reheat my meals?
Microwave with the lid cracked open. Most meals heat in 2–3 minutes. For larger portions or frozen meals, heat in 90-second intervals, stirring between rounds, until the internal temperature reaches 165°F.
How do I place an order?
Order directly through our website or the Toast ordering platform. Choose pickup or delivery, build your meals, and check out. Check out our step-by-step ordering guide on the blog for a walkthrough.
What dietary needs do you support?
We support High-Protein, Low-Carb, Pescatarian, Paleo, Gluten-Free, Dairy-Free, Vegan/Plant-Based, Keto, Diabetic-Friendly, Halal, and low-sodium/salt-free diets. We also offer our Gainz 17-Herb Salt-Free Blend for salt-free flavor.